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Level 3: I prioritise information

Among the very many information that home help collects and transmits daily, it is essential that they know how to sort and prioritize the most relevant information to seek or give.

We will therefore address the following points in this level:

  • Collect and select useful information
  • Transmitting information: why?
  • Transmitting information: how?
    • Qualities of the information transmitted
    • support for transmission


  • Prioritize information: the 4 elements of a transmission: Target – Data – Actions – Results


We invite you to discover the course and then carry out the exercises.